Rimini Street Clients Saving Millions Running Stable Enterprise Software Releases
Rimini Street Support Keeps New and Decade-Old Software Releases Running Smoothly; Clients Save More Than 50 Percent Annually and Avoid Costly Upgrades
LAS VEGAS–Rimini Street, Inc., the leading independent maintenance and support provider for Siebel, PeopleSoft, and JD Edwards (NASDAQ:ORCL) software, today announced its clients are saving millions of dollars in annual support and upgrade costs by extending the lifespan of their current enterprise software releases for three, five, or even ten years or more. Rimini Street Support enables software licensees to avoid costly upgrades by leveraging their existing software releases ranging from brand new to more than a decade old and receiving full support, including tax and regulatory updates, 24×7 with 30 minute guaranteed response. In contrast, software support policies from vendors like Oracle and SAP require their support customers to continually upgrade to new releases or face increasing annual penalty fees and eventual termination of new update service for their older, stable releases.
The City of Flint, Michigan is using Rimini Street Support to leverage its stable, decade-old PeopleSoft 7.5 release to smoothly support city human resource and payroll operations. Originally debuting in September of 1997, PeopleSoft Release 7.5 turned ten years old this year and is a clear example of how enterprise software coupled with Rimini Street Support can deliver significant annual IT cost savings, a better value, and a strong return on existing software investments.
“We look forward to driving even more value and a longer lifespan out of our stable PeopleSoft 7.5 release,” said Tom O’Brien, Database Administrator, The City of Flint Michigan. “Rimini Street’s knowledgeable staff, responsive service, and high quality tax and regulatory updates continue to provide us the support we need to keep our PeopleSoft 7.5 release operating smoothly. Additionally, we have saved over 50% on our annual support costs and have been able to avoid several costly upgrades that were required under the vendor’s support program in order for us to remain eligible for support. Rimini Street is a strategic IT partner for the City of Flint, and we couldn’t be happier with the service and results.”
Siebel CRM 6, initially introduced as Siebel eBusiness 2000, is nearly eight years old and continues to provide value for many licensees, including Rimini Street client Wenger Manufacturing.
“Wenger Manufacturing has been running Siebel 6 for almost 8 years now and we have not found any business need to upgrade,” said Jesse Mitchell of Wenger Manufacturing’s IT Group. “Siebel 6 continues to meet all of our business objectives, and after years of paying high annual maintenance fees we switched to Rimini Street Support. Rimini Street provides the annual support services we need to keep our mission-critical Siebel 6 system operating properly, and we are saving more than 50% over what we were paying Siebel and Oracle in annual support costs and we are not required to upgrade. Rimini Street has allowed us to redirect annual cost savings and resources to other important IT projects.”
Many other Rimini Street clients are running newer software releases such as PeopleSoft 8.9 and Siebel 7.8 that were just made available in recent years, and Rimini Street Support is designed to help keep these releases running smoothly and delivering strong returns to clients well into the next decade.
“Enterprise software today is more stable than ever and current releases can run business operations through 2020 and beyond with the right support program,” said Seth Ravin, president and CEO of Rimini Street. “As more and more organizations come to understand that the enterprise software releases developed over the last decade are going to be the stable and mature releases that carry them into the next decade and beyond, the focus is clearly shifting to cost savings and driving stronger returns out of existing enterprise software investments.”
About Rimini Street, Inc.
Rimini Street is the leading independent provider of enterprise software support services. The company is redefining the market with an innovative, next-generation support program that enables Siebel, PeopleSoft, and JD Edwards licensees to remain on their current software release without any required upgrades or migrations for ten years or more. In addition to a higher service-level commitment, Rimini Street provides customers with an average savings of more than 50 percent in annual support fees when compared to Oracle. To learn more, please visit www.riministreet.com or call (702) 839-9671.