Tuesday, February 09, 2010
   
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Editorials

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1 Synchronizing the Call Center with Core Business Strategies Delivers Bottom-Line Value Adam Honig 3064
2 The 2009-2014 World Outlook for Customer Relationship Management (CRM) Support and Services Report Don Panek - CRMDirectory Editor 2883
3 Silverlight, AJAX and PDF Invoices Cement SplendidCRM as the Ideal CRM Platform for Companies that h Don Panek - CRMDirectory Editor 2689
4 To Capitalize on Opportunities and to Thwart Competition Insurers Must Become Customer Centric Don Panek - CRMDirectory Editor 4280
5 Challenges for Business Process Management is Depicted in the Report Building End-to-End Process Sol Don Panek - CRMDirectory Editor 4169
6 Unitek's Microsoft CRM Dedicated Portal Comes to the Rescue of Business and IT Professionals hameed 2183
7 Introductory Guide to the Concept of Customer Data Integration Don Panek - CRMDirectory Editor 4852
8 Transera Receives 2007 Product of the Year Award Don Panek - CRMDirectory Editor 4635
9 New Report Examines the Role of Web-Based Marketing in the Financial Services Marketing Mix Don Panek - CRMDirectory Editor 3149
10 US Small Contact Centers Will Increase Their Technology Spending from $821M in 2004 to $972M in 2009 Don Panek - CRMDirectory Editor 2150
11 Customer Service Quality Falling Short of Rising Expectations Across the Globe, Accenture Study Find Don Panek - CRMDirectory Editor 1545
12 Microsoft's Six Software Businesses Report Examines Its Transition from a Prod Don Panek - CRMDirectory Editor 1103
13 How to Select the Right CRM System Segun 2703
14 Loyalty Shouldn't Be Your Customer's Problem Robert Howard, ClearBrick.com 3490
15 Master Data Management: The Myth of a Single Vendor Platform Anurag Wadehra - Siperian, Inc. 4428
16 Managing Supply Chain Technology Covers Not Only the Benefits of Acronym-Heavy Solutions Like CRM, R Don Panek - CRMDirectory Editor 3313
17 Pulling the Trigger for More Sales - Technology-enabled lead generation in today's salesforce By Joe Petro, VP of Development and Operations, TrueAdvantage, Inc. 5354
18 The power of technology Don Panek - CRMDirectory Editor 3142
19 Focus appoints David Brooks as new Business Development Director WebitPR 3386
20 Leading Software Company Expands UK And European Operations WebitPR 3483
21 Cost Deflection Out - Customer Experience In! Don Panek - CRMDirectory Editor 4245
22 Total Cost of Ownership: The Real Measure for the Don Panek - CRMDirectory Editor 7893
23 Driving Consumer Confidence in Self-Service Don Panek - CRMDirectory Editor 8026
24 Why Your Sales Force Needs Fewer Marketing Leads Don Panek - CRMDirectory Editor 5079

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