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Editorials
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1
Synchronizing the Call Center with Core Business Strategies Delivers Bottom-Line Value
Adam Honig
16439
2
The 2009-2014 World Outlook for Customer Relationship Management (CRM) Support and Services Report
Don Panek - CRMDirectory Editor
8825
3
Silverlight, AJAX and PDF Invoices Cement SplendidCRM as the Ideal CRM Platform for Companies that h
Don Panek - CRMDirectory Editor
8163
4
To Capitalize on Opportunities and to Thwart Competition Insurers Must Become Customer Centric
Don Panek - CRMDirectory Editor
7922
5
Challenges for Business Process Management is Depicted in the Report Building End-to-End Process Sol
Don Panek - CRMDirectory Editor
9999
6
Unitek's Microsoft CRM Dedicated Portal Comes to the Rescue of Business and IT Professionals
hameed
6629
7
Introductory Guide to the Concept of Customer Data Integration
Don Panek - CRMDirectory Editor
8702
8
Transera Receives 2007 Product of the Year Award
Don Panek - CRMDirectory Editor
8148
9
New Report Examines the Role of Web-Based Marketing in the Financial Services Marketing Mix
Don Panek - CRMDirectory Editor
8994
10
US Small Contact Centers Will Increase Their Technology Spending from $821M in 2004 to $972M in 2009
Don Panek - CRMDirectory Editor
5345
11
Customer Service Quality Falling Short of Rising Expectations Across the Globe, Accenture Study Find
Don Panek - CRMDirectory Editor
4804
12
Microsoft's Six Software Businesses Report Examines Its Transition from a Prod
Don Panek - CRMDirectory Editor
4620
13
How to Select the Right CRM System
Segun
7315
14
Loyalty Shouldn't Be Your Customer's Problem
Robert Howard, ClearBrick.com
8322
15
Master Data Management: The Myth of a Single Vendor Platform
Anurag Wadehra - Siperian, Inc.
9062
16
Managing Supply Chain Technology Covers Not Only the Benefits of Acronym-Heavy Solutions Like CRM, R
Don Panek - CRMDirectory Editor
9398
17
Pulling the Trigger for More Sales - Technology-enabled lead generation in today's salesforce
By Joe Petro, VP of Development and Operations, TrueAdvantage, Inc.
9238
18
The power of technology
Don Panek - CRMDirectory Editor
13490
19
Focus appoints David Brooks as new Business Development Director
WebitPR
7141
20
Leading Software Company Expands UK And European Operations
WebitPR
7905
21
Cost Deflection Out - Customer Experience In!
Don Panek - CRMDirectory Editor
8228
22
Total Cost of Ownership: The Real Measure for the
Don Panek - CRMDirectory Editor
14356
23
Driving Consumer Confidence in Self-Service
Don Panek - CRMDirectory Editor
20819
24
Why Your Sales Force Needs Fewer Marketing Leads
Don Panek - CRMDirectory Editor
9299
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