Three Year Agreement Extends Delivery of Actuate-based Reporting Capabilities Within Oracle’s Siebel Customer Relationship Management
SOUTH SAN FRANCISCO, Calif. & REDWOOD SHORES, Calif.--Actuate Corporation (Nasdaq:ACTU), the world leader in Enterprise Reporting and Performance Management Applications that empower 100% of users to achieve breakthrough corporate performance, and Oracle (Nasdaq GS:ORCL) today announced that the companies have signed an agreement to extend the use of Actuate’s reporting capabilities within Siebel CRM for a further three years. The agreement marks a decade of Actuate’s world class reporting technology constituting a fundamental part of Siebel CRM.
Encompassing 490 discrete applications and 21 industry-specific solutions, Siebel CRM is the market-leading, multi channel solution that enables organizations to establish an enterprise wide view of their customers across all lines of business, geographies and communication channels. With Siebel CRM, organizations are able to analyze and optimize customer, partner and employee interactions to dramatically increase customer satisfaction and loyalty, maximize revenue, and increase productivity and performance. With over four million CRM deployed seats and over 100 million registered self-service users, Siebel CRM applications are positioned in the Leaders quadrant in several Gartner Magic Quadrants for CRM. Actuate reporting capabilities will benefit Siebel CRM users.
“Actuate and Oracle have forged a relationship that adapts to current and future reporting needs for CRM as well as incentive compensation applications,” said Edward Abbo, senior vice president of CRM Products at Oracle. “With Actuate, application users such as customer service professionals, sales representatives and partners will continue to have real-time visibility into everything from compensation associated with sales efforts to the steps required to improve customer satisfaction.”
“Our decade long relationship with Siebel CRM is testament to the best in class reporting capabilities that Actuate provides,” said Pete Cittadini, president and CEO of Actuate Corporation. “Our commitment to Siebel CRM is firm, and we will continue to deliver the best reporting technology in the market to ensure that users receive valuable insight across all of the business processes and associated systems that touch a customer.”
Oracle (Nasdaq GS:ORCL) is the world’s largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.
About Actuate Corporation
Actuate Corporation is the world leader in Enterprise Reporting and Performance Management Applications that empower 100% of users to achieve breakthrough corporate performance. Actuate provides the most scalable, reliable, flexible and high-performing reporting capabilities for every application in the enterprise. Customers use Actuate to deliver information in context to users inside and outside the firewall as Performance Management and Customer Self-Service applications, managed spreadsheet applications and Java reporting applications.
Actuate has over 3,500 customers globally in a range of industries including banking, insurance, manufacturing, communications, and government. Founded in 1993, Actuate has headquarters in South San Francisco, Calif., with offices worldwide. Actuate is listed on the NASDAQ exchange under the symbol ACTU. For more information on Actuate, visit the company's Web site at www.actuate.com.