FrontRange(TM) GoldMine(R) IP Voice Suite Named 'Best New Product' Finalist in the 2006 American Business Awards(SM)
Enterprise-Class VoIP Telephony Application Nominated for Stevie Award
"We are honored that this application has been recognized as delivering a one-of-a-kind, innovative customer service solution," said Kevin J. Smith, Vice President of Products for FrontRange Solutions. "We're proud to say that GoldMine IP Voice Suite is the first customer interaction solution that combines comprehensive IP Telephony and CRM systems from a single vendor."
Nicknamed the "Stevies" for the Greek word "crowned," winners will be announced during the annual gala on Monday, June 12, at the Marriott Marquis Hotel in New York City. More than 800 executives from across the country are expected to attend. The ceremonies will be videocast on the Internet and broadcast on radio.
"Being named a Finalist in The American Business Awards is an important achievement," said Michael Gallagher, founder and president of The Stevie Awards. "It means that independent business executives have agreed that the nominee is worthy of national recognition."
This award comes on the heels of other recent honors for FrontRange. The company recently captured the CRM Rising Star Award from CRM Magazine which honors customer service technology vendors that are gaining momentum in their respective spaces. Two other major industry magazines, Customer Inter@ction Solutions and Communications Solutions, recognized IP Contact Center 5.0 with a 2005 "Product of the Year" award. In addition, IP Contact Center was named one of CallCenter Magazine's 2006 Products of the Year. Earlier this year, FrontRange HEAT(R) won "Best Help Desk Solution, Best in Americas" from the 2006 Members' Choice Awards, a recognition program hosted by ContactCenterWorld.com.
More than 1,500 entries from companies of all sizes and in virtually every industry were submitted for consideration in more than 40 categories, including Best Overall Company, Best Executive, Best New Product or Service, and Best Corporate Social Responsibility Program. Members of the Awards' Board of Distinguished Judges & Advisors and their staffs will select Stevie Award winners this week from among the Finalists. Finalists were chosen by business professionals nationwide during preliminary judging in March through early May. The elegant Stevie trophy was designed by R.S. Owens, the same company that makes the Oscar and the Emmy. More information about the Stevie Awards can be found at www.stevieawards.com.
About FrontRange Solutions
FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.2 million seats worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families, designed specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations include: GoldMine(R) for business relationship management, team-based contact management and sales forces automation solutions; IT Service Management with HEAT(R) and ITIL(R) standards-based modules for complete service management; and Communication Management including IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company's assets. Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE 100 include Coca-Cola, Shell Oil, Prudential Securities, Electricite de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and Turner News Network. For more information, call 800-776-7889 or visit www.frontrange.com.
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