Enhancements include billing, warranty processing and equipment pre-scheduling capabilities
RONKONKOMA, N.Y.--VAI (Vormittag Associates, Inc.) (www.vai.net), today announced enhancements to its S2K Service & Repair software, a completely integrated service management software solution. VAI is an IBM Premier Business Partner and a leader in enterprise resource planning (ERP) solutions for a variety of distribution, manufacturing, retail and service clients worldwide.
“VAI strives to offer each segment of our customer base the most advanced ERP software solutions on the market”
S2K Service & Repair software streamlines operations to ensure that businesses can capitalize on money-saving opportunities without sacrificing service. Designed to manage service calls and the repair of serialized equipment, this module provides the ability to enter and track a service request, assign work to technicians, as well as record labor time and service codes and parts used to repair equipment. This application supports Service Contracts and Preventive Maintenance Agreements with automatic recurring billing options. Available inquiries and reports allow the user to view open and completed service requests, service calls by technician and a complete list of maintenance contracts by expiration date.
By taking advantage of the innovations offered by S2K Service and Repair enterprise software, companies throughout the world have reaped the benefits of this fully integrated technology. Now, VAI delivers enhancements that offer the following features and benefits designed to address a number of industry challenges:
“VAI strives to offer each segment of our customer base the most advanced ERP software solutions on the market,” said Joe Scioscia, Vice President of Sales, VAI. “We understand how important it is for the service and repair industry to have access to accurate information and the right technology tools to complete jobs as quickly and easily as possible. For this reason, S2K Service & Repair offers a job scheduler, electronic data interchange (EDI) applications, translation software and more, designed to help organizations gain a significant advantage over the competition.”
About VAI (Vormittag Associates, Inc.)
VAI is an award-winning software developer and an IBM Premier Business Partner. Designed for the mid-range market, S2K Enterprise is used by a wide variety of mid-sized companies worldwide, with a number of clients in the manufacturing, distribution, retail, metals, food and related service industries. Advanced applications such as Warehouse Management Systems, EDI, CRM and e-Business provide companies the power to leverage their information technology investment. VAI is headquartered in Ronkonkoma, New York, with branch offices in Miami, Orlando, Chicago and Oroville, California. For more information, please contact Diane Dady at 800-824-7776, ext. 236 or visit (www.vai.net).
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