iCongo E-Commerce Solution to Power New Customer Channel for PUMA North America
MONTREAL--iCongo Inc., the North American leading provider of e-commerce and cross-channel systems, announced today that sportlifestyle company PUMA North America has selected iCongo’s ICE3 suite of e-commerce and e-marketing systems to create an online order management and marketing customer portal.
Over the next few months, PUMA North America will be implementing iCongo's ICE3 e-commerce solution including catalog and order management, CRM and call center solutions. The system also includes a comprehensive suite of customer marketing, communication and content management systems (CMS) including an email campaign manager, as well as an “online” and “offline” sales force automation system.
This e-commerce platform will enable PUMA North America to launch a highly branded portal where customers, account representatives and customer service personnel will connect online to place orders, obtain detailed and up-to-date product and order information, including order history, order status, product availability, pricing and account status.
“We look forward to partnering with PUMA and its world class organization to drive their new customer e-commerce channel,” said iCongo CEO Irwin Kramer. “The iCongo e-commerce solution will allow PUMA to deliver a customer portal with a highly branded user experience. PUMA and its customers will benefit greatly from the wide range of e-commerce, CRM, marketing and customer collaboration tools that will be integrated into PUMA’s online customer portal and back-end systems.”
About iCongo, Inc.
iCongo, Inc. is a leading developer of e-business systems and software that enable companies to effectively and efficiently transact business over the Internet. iCongo’s solutions include B2C and B2B e-commerce systems, retail cross-channel systems and a comprehensive suite of Internet marketing applications. iCongo’s clients include many world-renowned retailers and brands. Please visit us at www.icongo.com.
PUMA® is the global athletic brand that successfully fuses influences from sport, lifestyle and fashion. PUMA’s unique industry perspective delivers the unexpected in sportlifestyle footwear, apparel and accessories, through technical innovation and revolutionary design. Established in Herzogenaurach, Germany in 1948, PUMA distributes products in over 80 countries. For further information please visit www.puma.com.
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