Kingspan Insaulated Panels is a market manufacturer of insulated cladding panel systems in the UK, Ireland, across Europe and now also increasingly in Australasia.  Their insulated roof and wall systems have been developed and are produced at their extensive production facilities in the UK and Ireland, with additional production and support in their other regions.

Kingspan insulated panels are now used in almost all different types of development and are specified by leading architects in the retail, distribution, commercial, leisure, education, hospital, residential and industrial sectors. As a result Kingspan are also known as the

building envelope problem solving and solution providers, throughout the building industry.

In these diverse sectors and with diverse clients having different and specific project requirements, Kingspan had already grown rapidly to market leadership, but they now needed a robust, reliable and accurate system of project tracking and forecasting for their business activities.

 The task was to link all the functional departments, including marketing, sales, estimating and technical services, together with forecasting for production; from initial project identification, then throughout the design and specification, tendering and estimating processes, to a successful sale and system installation.

Therefore the management team embarked on an extensive review and evaluation of all of the possible CRM systems and suppliers that claimed they were able to provide this. They first had the potential suppliers present their proposals, then narrowed these down and arranged demonstrations. Finally they visited companies that had the short listed products installed, to get feedback and confirmation of the software capabilities first hand.  SalesAchiever and the Project-SalesAchiever® system were the clear winners.

Kingspan formed a project management team to oversee Project-SalesAchiever’s configuration to their business processes, followed by its installation and implementation throughout the organisation, this was successfully completed just over a year ago in 2006.

Today Kingspan with the Project-SalesAchiever CRM system, have achieved their objectives, with one set of data that has a 360o outlook and is visible to everybody in all of the relevant functional departments.

 With over 200 users of the system, the Kingspan management team can easily direct and coordinate their sales and marketing activities – project identification, specification and tender support for clients and their architects, estimating with quotations and installation support for contractors, plus the all important pipeline forecasting for budgeting and production. The field sales force also now have

 The next application for the Kingspan project team will be to use another capability of the modular Project-SalesAchiever system, as the live database for their marketing department to arrange, monitor and control their literature and sample distribution, together with the coordination of promotional mailings and invitations for promotional events

SalesAchiever

Project-SalesAchiever® is the Leading CRM (Customer Relationship Management) software in the building industry.

Project-SalesAchiever® is used by companies worldwide who have a need to win business through the building project route whilst selling to key accounts such as End Users, Architects, Main Contractors, and Distributor & Merchant networks.

What is key to the success of Project-SalesAchiever® is its usefulness as a ‘tool’ for front end users. Being simple to use makes Project-SalesAchiever® a CRM solution that delivers real results right the way through the business from field sales teams to board directors. 1000’s of sales people use Project-SalesAchiever® to manage Key accounts such as Local Authorities, Housebuilders, Main Contractors and Clients or to identify and pursue ‘key’ project leads from data providers such as ABI, Glenigan, Newmarket and Dodge.