Editorials

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#	Article Title	Author	Hits
1	Synchronizing the Call Center with Core Business Strategies Delivers Bottom-Line Value	Adam Honig	5515
2	The 2009-2014 World Outlook for Customer Relationship Management (CRM) Support and Services Report	Don Panek - CRMDirectory Editor	3653
3	Silverlight, AJAX and PDF Invoices Cement SplendidCRM as the Ideal CRM Platform for Companies that h	Don Panek - CRMDirectory Editor	3589
4	To Capitalize on Opportunities and to Thwart Competition Insurers Must Become Customer Centric	Don Panek - CRMDirectory Editor	5118
5	Challenges for Business Process Management is Depicted in the Report Building End-to-End Process Sol	Don Panek - CRMDirectory Editor	4897
6	Unitek's Microsoft CRM Dedicated Portal Comes to the Rescue of Business and IT Professionals	hameed	3043
7	Introductory Guide to the Concept of Customer Data Integration	Don Panek - CRMDirectory Editor	5656
8	Transera Receives 2007 Product of the Year Award	Don Panek - CRMDirectory Editor	5515
9	New Report Examines the Role of Web-Based Marketing in the Financial Services Marketing Mix	Don Panek - CRMDirectory Editor	3970
10	US Small Contact Centers Will Increase Their Technology Spending from $821M in 2004 to $972M in 2009	Don Panek - CRMDirectory Editor	2868
11	Customer Service Quality Falling Short of Rising Expectations Across the Globe, Accenture Study Find	Don Panek - CRMDirectory Editor	2284
12	Microsoft's Six Software Businesses Report Examines Its Transition from a Prod	Don Panek - CRMDirectory Editor	1846
13	How to Select the Right CRM System	Segun	3565
14	Loyalty Shouldn't Be Your Customer's Problem	Robert Howard, ClearBrick.com	4337
15	Master Data Management: The Myth of a Single Vendor Platform	Anurag Wadehra - Siperian, Inc.	5239
16	Managing Supply Chain Technology Covers Not Only the Benefits of Acronym-Heavy Solutions Like CRM, R	Don Panek - CRMDirectory Editor	4148
17	Pulling the Trigger for More Sales - Technology-enabled lead generation in today's salesforce	By Joe Petro, VP of Development and Operations, TrueAdvantage, Inc.	6204
18	The power of technology	Don Panek - CRMDirectory Editor	3879
19	Focus appoints David Brooks as new Business Development Director	WebitPR	4196
20	Leading Software Company Expands UK And European Operations	WebitPR	4287
21	Cost Deflection Out - Customer Experience In!	Don Panek - CRMDirectory Editor	5115
22	Total Cost of Ownership: The Real Measure for the	Don Panek - CRMDirectory Editor	9923
23	Driving Consumer Confidence in Self-Service	Don Panek - CRMDirectory Editor	10459
24	Why Your Sales Force Needs Fewer Marketing Leads	Don Panek - CRMDirectory Editor	5947