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1 Research and Markets: Understanding Customer Experience Through Post-Call And Web Survey Tools Don Panek - CRMDirectory Editor 92
2 Pervasive Software Extends Integration to the RightNow CX Cloud Platform Don Panek - CRMDirectory Editor 227
3 Sugar 6 and Box.net Power Collaboration in the Cloud Don Panek - CRMDirectory Editor 460
4 Zoho Projects Adds Bug Tracking Module Don Panek - CRMDirectory Editor 426
5 Research and Markets: Salesforce.com, Inc. - Most Comprehenive SWOT Analysis Available Don Panek - CRMDirectory Editor 677
6 New Research Finds More Than Half of All Americans Start Their Day on Email, 11% on Facebook Don Panek - CRMDirectory Editor 582
7 QLT Ophthalmics, Inc. Prepares for Growth with Cloud Computing CRM Solution from Veeva Systems Don Panek - CRMDirectory Editor 517
8 Research and Markets: The Business Intelligence Market Outlook: Key Drivers, Market Challenges and Vendor Strategies for Future Growth Don Panek - CRMDirectory Editor 994
9 Research and Markets: Software-As-A-Service (SaaS) - Global Strategic Business Report Don Panek - CRMDirectory Editor 1342
10 Cloud9 Analytics Achieves Breakout Performance in 2009 Don Panek - CRMDirectory Editor 1524
11 Study Finds 64.9% of B2B Marketers Cannot Track ROI Don Panek - CRMDirectory Editor 1614
12 Research and Markets: Global Customer Relationship Management (CRM) in Contact Center Software Market 2008-2012 Don Panek - CRMDirectory Editor 1270
13 Research and Markets: 2010 Trends to Watch: Customer Relationship Outsourcing (BPO) Don Panek - CRMDirectory Editor 1007
14 Radio, TV, Print Budgets Slashed as Marketers Look Online to Build Brand Reputation Don Panek - CRMDirectory Editor 875
15 Top Industry Analyst Firm Positions Convergys in Leaders Quadrant for CRM Contact Center BPO for North America Don Panek - CRMDirectory Editor 932
16 SMBs Embracing SaaS, Managed Services, CompTIA Study Reveals Don Panek - CRMDirectory Editor 1025
17 Research and Markets: Global Customer Relationship Management (CRM) Marketing Automation Software Market 2008-2012 Don Panek - CRMDirectory Editor 1056
18 Research and Markets: Need for Enhanced Business Efficacy Drives the Enterprise Application Software Market says 2009 Report Don Panek - CRMDirectory Editor 915
19 Research and Markets: Knowing Your Financial Services CRM Outsourcing Client Don Panek - CRMDirectory Editor 1131
20 Research and Markets: Global CRM Market in Healthcare Industry 2008-2012 - Now Available Don Panek - CRMDirectory Editor 1255
21 Campaigner Survey Reveals 46% of Small Businesses Use Email Marketing Today, 36% Plan to Start Using in the Coming Year Don Panek - CRMDirectory Editor 1464
22 TopSchool’s TopView Reporting & Analytics Suite Helps Institutions Create Efficiencies and Increase ROI Don Panek - CRMDirectory Editor 1896
23 U.S. Companies Are Seeking a Competitive Edge by the Deployment of Business Intelligence Software Don Panek - CRMDirectory Editor 2056
24 CRM Budgets In 2009 and Beyond Are Expected To Remain Flat, At Best Don Panek - CRMDirectory Editor 2077
25 Reportlinker Adds Pharmaceutical Sales Force Effectiveness Strategies: Evaluating Evolving Sales Models & Advanced Technology for a Customer Centric Approach Report Don Panek - CRMDirectory Editor 1888
26 Alterian Research Reveals Need to Evolve to Successfully Engage the New Breed of Consumer Matt McLernon 2078
27 Leading Industry Analyst Firm Details Cegedim Dendrite’s Life Sciences Key Opinion Leader Management Solution Don Panek - CRMDirectory Editor 1799
28 Brands Urged to Seize BlackBerry Growth Opportunity Don Panek - CRMDirectory Editor 2428
29 Research and Markets: Closing the Gap Report: the Sales & Marketing Alignment Imperative Don Panek - CRMDirectory Editor 2443
30 Study on the State of Data Quality Reveals Businesses Still Face Significant Data Challenges Don Panek - CRMDirectory Editor 2266
31 Independent Report Recognizes ISIS Papyrus as a Strong Performer in Document Output for Customer Com Don Panek - CRMDirectory Editor 2295
32 Research and Markets: North American Customer Service and Support Applications Markets in Qualitativ Don Panek - CRMDirectory Editor 2125
33 2008 Sales Lead Management Survey Shows 62.5% of Small Companies Did Not Track Marketing ROI Don Panek - CRMDirectory Editor 1612
34 Analyst Firm Places Teradata in Leaders Quadrant for CRM Multichannel Campaign Management Don Panek - CRMDirectory Editor 1498
35 Customer Connect Associates Puts Microsoft CRM and Salesforce.com Side by Side Don Panek - CRMDirectory Editor 1460
36 New Charles Schwab Report Shows How CRM Can Help Independent Advisors Increase Productivity and Enha Don Panek - CRMDirectory Editor 1598
37 Research and Markets: How Will IT Budgets Hold Up in 2009? Don Panek - CRMDirectory Editor 1532
38 Study Finds Marketers Integrating Social Media, Email at Record Pace Don Panek - CRMDirectory Editor 1526
39 Report Shows How Contact Centers Can Protect Investments While Migrating to All-in-One Communication Don Panek - CRMDirectory Editor 1921
40 Research and Markets: Does SaaS Fit into the Complex World of Pharma? (Analyst Opinion) Read More in Don Panek - CRMDirectory Editor 1499
41 AMI-Partners: The $35B North America SMB Enterprise Software Market Will Return to Positive Growth i Don Panek - CRMDirectory Editor 1755
42 ES Research Group Survey: Social Media Tools Not Ready for Prime Time in Helping Sales Teams Win B2B Don Panek - CRMDirectory Editor 1661
43 Avidian Technologies Survey Reveals Small to Medium Businesses Want CRM Simplicity and Compatibility Don Panek - CRMDirectory Editor 1678
44 Research and Markets: The Future of Software Delivery: The Opportunities and Challenges of Emerging Don Panek - CRMDirectory Editor 1518
45 Research and Markets: How Will IT Budgets Hold Up in 2009? A Survey of 520 IT Decision Makers Don Panek - CRMDirectory Editor 1470
46 Research and Markets: Application Software Vendor Benchmark - Report Available Now Don Panek - CRMDirectory Editor 1544
47 Convio Unveils Nonprofit SectorÂ’s Most Comprehensive Study of Online Trends; Online Tools Continue t Don Panek - CRMDirectory Editor 1354
48 Research and Markets: Latest Report Forecasts the Market Size of CRM Applications in the Telecom Sec Don Panek - CRMDirectory Editor 1930
49 Convio TeamRaiser™ Powers Five of Top Ten US Events in Run Walk Ride Thirty Survey; Accounts for 60 Don Panek - CRMDirectory Editor 1687
50 Research and Markets: EMEA Telecom CRM Market 2008-2011 Don Panek - CRMDirectory Editor 1643

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