Category: CRM Deployments

Axonom, a global provider of cloud-based portal and configure-price-quote software, today announces its partnership with Softronic in replacing the proprietary business system for Stockholm City Parkering with Microsoft Dynamics CRM and Powertrak Customer Portal to automate service and support cases through the use of mobile devices. Stockholm City Parkering is a wholly-owned subsidiary of Stockholm…

Syncsite, a premier provider of Infor CRM customer relationship management software, announced another successful implementation of CompoundRM, the company’s integrated add-on solution for Infor CRM, designed to meet the specific needs of compounding pharmacies and apothecaries. Potter’s House Apothecary, headquartered in Peoria, Arizona, is a young, rapidly growing enterprise that sought to improve its marketing…

Contact center technology and customer experience experts, Ameyo (www.ameyo.com) is excited to announce its continued dominance with the addition of Pepperfry, India’s No.1 online furniture, home and living marketplace, to its notable list of e-commerce clients like Flipkart, Jabong, Myntra, healthkart, etc. Pepperfry offers customers a wide selection of amazingly priced furniture and home merchandise, and provides small and medium…

EXILE Technologies (EXILE) has installed SugarCRM to assist its clients and unite its sales and support teams. The company provides chemistry-free imaging solutions to oil and gas industries, manufacturing thermal imaging equipment, film products, and direct-to-screen devices. EXILE used Technology Advisors (TAI), an Advanced Partner of SugarCRM, for consulting and implementation. The EXILE team had…

Pipeliner CRM today published a new case study featuring U.S. Dynamics Corporation, a premier solutions provider to the aerospace and defense industry. USD provides maintenance, repair, overhaul, and manufacturing services for navigational equipment, radar systems, and legacy aircraft for the military. The company uses Pipeliner CRM to inform their RFQ proposals process, the core of…

IBM (NYSE: IBM) today announced its longstanding collaboration with Care.com, the world’s largest online destination for finding and managing family daycare. Working with IBM Commerce, Care.com increases customer loyalty and engagement via behavior-driven, automated marketing interactions that are personalized and relevant to each individual. With a small internal CRM marketing team and more than 13…

Microsoft and Good Technology Integrate Market-Leading Good Secure Container with Microsoft Dynamics CRM App

Good Technology, the leader in secure mobility, today announced Microsoft Dynamics CRM for Good, bringing Good’s market leading secure container and app-level security to Microsoft’s CRM solution. Developed on the Good Dynamics® Secure Mobility Platform, the Good-secured version of Microsoft Dynamics CRM provides IT with app-level security controls necessary to protect customer and financial data…

Davidson Companies Selects CDC Software’s Pivotal CRM Financial Services Holding Company Implementing Pivotal CRM to Increase Operational Performance and Improve Customer Service ATLANTA–(BUSINESS WIRE)–CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of enterprise software applications, announced today that Davidson Companies has chosen the Pivotal Customer Relationship Management (CRM) suite…

Customers are receiving a better level of service from Peterborough City Council’s Customer Service Centre following work with Catalyst IT Partners, one of the UK’s leading providers of contact centre and change management consultancy. Catalyst has been working with and advising staff at the Customer Service Centre in Bayard Place, Broadway, Peterborough, to improve performance…