Category: CRM Awards

McDATA Call Centers Gain High Marks for Customer Satisfaction BROOMFIELD, Colo.–Aug. 29, 2006–McDATA Corporation (Nasdaq:MCDTA)(Nasdaq:MCDT), a leading provider of data access solutions, continues to top industry standards for call center customer support, according to a recent survey conducted by CRM consulting firm Ambient Consulting. "Because we understand the value of their data, McDATA is committed…

Industry Recognizes Witness Systems for Technology Innovation with Top Honors in Workforce Optimization and IP Recording Company Wins Awards for its Impact 360 Solution ATLANTA–Aug. 29, 2006–Witness Systems (NASDAQ: WITS), a leading global provider of workforce optimization software and services, today announced that it has received top honors for its innovation in workforce optimization and…

KMWorld Magazine Names KANA Response a ''Trend-Setting Product'' for the Second Consecutive Year KANA's industry-leading e-mail response management solution recognized for innovative knowledge management and data integration capabilities MENLO PARK, Calif.–Aug. 28, 2006–KANA Software Inc. (PinkSheets: KANA.PK), a world leader in multi-channel customer service, today announced that KMWorld magazine has named KANA Response a "Trend-Setting…

FrontRange(TM) GoldMine(R) 7.03 Corporate Edition Recognized by VARBusiness Magazine as one of Top 45 Best of the Midmarket DUBLIN, Calif.–Aug. 23, 2006– CMP Publication Says GoldMine(R) Has "Serious Impact in the Midmarket Space" GoldMine(R) 7.03, the award-winning solution for business relationship management, team-based contact management and sales forces automation from FrontRange Solutions, has been recognized…