AlfaPeople “Re-Loads” Dynamics CRM Approach With Large Acquisition

Already an industry leader in the CRM field, Denmark based AlfaPeople has re-loaded their portfolio with a major acquisition in Colombia.

AlfaPeople is pleased to announce the finalization of their acquisition of Colombia based “SmartProcess.” This acquisition grows AlfaPeople’s Colombia portfolio in a sizeable manner, positioning the company to become one of the best Microsoft Dynamics CRM implementers of 2016. This will be accomplished by enlarging their CRM solutions portfolio and strengthening their work team locally while accelerating the global development of AlfaPeople in the CRM arena.

Félix Sastoque, country manager for AlfaPeople Colombia and lead representative for the acquisition, said, “After a detailed analysis of local companies in the CRM arena, we decided to acquire SmartProcess based on their deep knowledge, the multiple vertical solutions they possess and the expertise their resources bring. With this acquisition, AlfaPeople Colombia becomes a market leader in the CRM and XRM industry and of course increases the great CRM presence of AlfaPeople worldwide”

SmartProcess is an industry leader of Microsoft Dynamics CRM and XRM products within the country of Colombia based on three pillars: talent, industry experience and knowledge proved on technology.

With the goal of helping clients reach their organizational objectives, AlfaPeople’s progress is currently marked by:

· CRM Online/On Premise
· CRM PSA: Vertical for Project management – service sector.
· CRM ITSM: Vertical on service management and help desk.
· CRM Start and Go: Preconfigured solutions for a quick implementation.
· Smart Utilities: Vertical on CRM for public services business (PSB)
· Smart Work: Vertical on CRM for business that manage field resources.
· Smart Real State: Vertical on CRM for real estate business.
· Smart eDocument: large-scale document management based on CRM and Share Point
· Smart Integrator: Enterprise Integration Strategy EIS based on Dynamics CRM, effortlessly integrating AX, GP, NAV, CRM, Data Bases, Web Services, Excel, Plane Files among others.
· XRM : “X” Relationship Management.

About AlfaPeople
AlfaPeople is one of the largest Microsoft Dynamic partners in the world as well as one of the leading Microsoft CRM ISV’s (Independent Software Vendors) who is named as a Microsoft Dynamics ERP Gold Partner, Microsoft Dynamics CRM Gold Partner, Microsoft 2014 Inner Circle member, Microsoft 2014 President’s Club, Microsoft Dynamics Retail Partner of the year, and Microsoft Dynamics Public Sector Partner of the year. For more information about AlfaPeople, visit