Tigerpaw Serves up CRM+ v10.6 at CEDIA
Key Business Management Enhancements Available at a Pre-Show Webinar
BELLEVUE, NEBRASKA, AUGUST 27, 2007 — Tigerpaw Software, Inc., a leading developer of customer relationship management (CRM) and business management solutions, announces its pre-show webinar on August 28, 2007 at 2:00p.m. EDT and August 29, 2007 at 12:00p.m. EST. Tigerpaw will showcase the release of Tigerpaw CRM+ version 10.6, citing a host of new features designed to enhance process automation, technician tracking, job quoting and costing for Audio Visual Integrators. Visit the Tigerpaw website at www.tigerpawsoftware.com to register.
CEDIA Expo 2007 will be held in Denver at the Colorado Convention Center, Sept. 5-9. Tigerpaw will debut the new version features at CEDIA Expo 2007, booth No. 192. Tigerpaw will also share exhibit space with partner D-Tools, Inc. all day, Thursday, September 6th and from 10:00 to 2:00 p.m. on Saturday, September 8th in booth No. 214. Tigerpaw CRM+ provides System Integrators with an all-in-one software solution designed to automate and manage your sales opportunities, order fulfillment, project management, delivery and service after the sale. Tigerpaw CRM+ is a proven solution for over 120 CEDIA members helping system integrators wrap all operations and service into one powerful, end-to-end solution.
Highlights of Tigerpaw CRM+ version 10.6 include:
Project Creation Wizard
Easily create multiple service orders from a single quote – even creating a project if you want to - using Tigerpaw’s Project Wizard utilizing default phase assigned to each item, or simply create multiple service orders from a single quote.
Assign Items on a Quote to a Location
This new feature gives you the ability to assign a quote item to a specific job location to enhance proposal creation to better manage job phases and ease order fulfillment.
Materials Management
Manage your materials by tracking each item on an installation order. Know when an item is ordered, when it is expected to arrive, and when it is received. Allocate an item in your inventory for a particular job to prevent it from being used for other orders.
Professional Service Billing (PSB)
PSB is the ability to create a single invoice to bill for multiple service orders; customers no longer need to receive multiple invoices!
GPS Tracking
Network Car and Tigerpaw have teamed up to offer you the ability to track your technician’s vehicles using GPS technology. Really know where your technicians are at all times, and dispatch more efficiently with integration to Microsoft MapPoint.
Job Costing
Discover the real cost of a job by tracking an item from quoting to purchasing. Special purchasing considerations are now figured in to reflect the true cost, not accounting cost, of an individual item.
Quote Import
Import a manufacturer specific quote directly into Tigerpaw through our new Quote Import function. A quote import has been designed for D-Tools. In addition, a generic quote import is now supported; if you can get your line items into a text file, you can import them to a quote!
Managed Service Integrator
Receive requests to create service orders and schedule/dispatch technicians from one of many Managed Services Providers. With select MSPs, you can even receive information about customer configurations and update customer inventory in Tigerpaw, and Tigerpaw will update the MSP alert status as work is performed. “Version 10.6, with its numerous AV related enhancements, and the fact that we are providing this version at no additional charge to current Tigerpaw customers, under a Total Care Support Agreement. We are committed to serving the AV industry, says Tigerpaw VP, James Foxall. This version of Tigerpaw CRM+ will change the way System Integrators do business.” Register for CEDIA University and join Tigerpaw CEO, Dave Foxall as he presents on “Using CRM as a Business Tool,” at the CEDIA Expo September 5th.
About Tigerpaw Software, Inc.Tigerpaw Software is a leading developer of integrated customer relationship management (CRM), service automation, and inventory control software, with a reputation for providing cutting-edge, affordable, effective business software solutions for more than 20 years. With more than 10,000 users worldwide, Tigerpaw empowers businesses to better manage and automate their marketing, sales, service, and inventory functions. Tigerpaw CRM+ is the recipient of the 2006 and 2007 CRM Excellence Award, the 2005 and 2006 Customer Interaction Solutions Product of the Year Award, and the 2005 Communications Solutions Product of the Year Award. For more information, contact Tigerpaw at 800.704.9009; by email at
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