StarTek, Inc. (NYSE: SRT), a leading provider of Business Process Outsourcing and Optimization (BPO) services for outsourced customer interactions, today unveiled its first, comprehensive suite of complex process management services for the healthcare industries. For the first time, healthcare services organizations will be able to streamline back-office processing, improve quality, and enhance efficiencies across key operational areas through StarTek Healthcare Intelligent Enterprise, StarTek's custom business services program. http://www.startek.com/IMG/mediakit.pdf

"As financial services and healthcare organizations try to overcome increased cost pressures, compliance and regulations, many firms understand that business process outsourcing can help," says John Van Decker, senior vice president and principal research fellow, Robert Frances Group. "Many firms are questioning the business advantage of maintaining excellence centers around commodity-based processes, such as accounts receivable, rather than focus on processes that provide business differentiation, such as complex process management."

"StarTek Intelligent Enterprise is a natural evolution of StarTek's current Complex Process Management service, which we've provided for a major telecommunications client for the past six years," said Steve Butler, CEO of StarTek. "For that client, StarTek has cut operating costs up to 35% while improving productivity and reducing order cycle times up to 43%. When it comes to business processes, we recognize that one size does not always fit all. That's why StarTek is combining its past experience delivering multiple custom outsourcing process disciplines with its resources in the healthcare industry in the StarTek Intelligent Enterprise service."

Butler added that this service will be positioned as a bundled solution consisting of consulting services, back-end infrastructure, and future web-based applications to truly simplify complex and expensive processes throughout the extended healthcare enterprise.

"Especially in the Healthcare sector, systems, applications or services that achieve interoperability, streamlined business processes, and facilitate data exchange between providers will be keys to healthcare services providers," said Butler. "Particularly, as they get ready for national EHR (Electronic Health Records) and RHIO (Regional Health Information Organization) initiatives."

The StarTek Healthcare Intelligent Enterprise Suite includes complex process management services such as:

-- Business process optimization services to streamline preparation for HIPAA Compliance Audits

-- Telecom support with data collection, order issuance, order management, service activation, and billing verification

-- Robust Accounts Receivable services and technology

-- Document storage and retrieval services as healthcare moves to a digital environment with electronic medical records (EMRs).

-- Patient survey /satisfaction / quality programs

-- Provisioning Management

-- Work Flow Management

About StarTek, Inc.

StarTek, Inc. (NYSE: SRT) is a leading provider of Business Process Optimization services for outsourced customer interactions. Since 1987 StarTek has provided customer experience management solutions that solve strategic business challenges so that fast-moving businesses can effectively manage customer relationships across all contact points - web, voice, email, fax, and video. This blended solution helps companies create and maintain customer satisfaction and frees them to focus on preserving capital, while StarTek delivers the ultimate customer experience. The company is managed by executives from the Financial, Cable MSO, CRM and business services industries. Headquartered in Denver, Colorado, StarTek has 18 operational facilities across North America. For more information visit the company's website at www.StarTek.com.