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LiveTime adds IBM/Informix support to Web 2.0 ITIL Service Management |
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Posted by Bill Gram-Reefer
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LiveTime adds Informix Dynamic Server 11 support to its ITIL Service Management suite LiveTime releases update to LiveTime Service Manager and Help Desk supporting Informix Dynamic Server 9 to 11.
Newport Beach, CA - January 7, 2008 - LiveTime Software, a leading provider of ITIL certified Web 2.0 Service Management, Help Desk and Customer Support Software, today announced support for IBM's Informix Dynamic Server (IDS) 11. LiveTime was able to work closely with IBM to optimize the performance and seamless integration of Informix with LiveTime Service Manager and Help Desk. "Significant improvements in response times of IDS 11 coupled with the performance optimizations in LiveTime 5 has produced an order of magnitude improvement in overall application performance", said Jason Andrews, Solutions Architect at LiveTime Software. "We were also very impressed with the overall footprint of IDS 11, making it an ideal candidate for installation on a virtual appliance." Complete Release Available at: http://www.livetime.com/webservicedesk/press/2008/Press010708.html
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