SAN FRANCISCO--InvisibleCRM, the provider of applications engineered to bridge the gap between enterprise systems and personal productivity tools — MS Outlook and Windows — announced today the RTM versions of SalesAlerts and SalesFolder, its revolutionary CRM integration solutions, at Dreamforce’06.
InvisibleCRM, named “Cool Vendor” by Gartner, first presented its software suite a year ago at Dreamforce’05. Since their first successful demonstrations, SalesFolder and SalesAlerts have attracted significant attention from sales users, as these applications seamlessly integrate salesforce.com into the way people work every day, enabling users to work with their customer information, without leaving their favorite MS Windows applications online and offline.
The solutions, though different, are complementary. SalesFolder, which employs the universally known Windows file-folder system, allows users to organize, share and work with files locally, keeping both online and desktop file repositories up to date. Therefore, SalesFolder makes working as quick and easy as drag and drop. SalesAlerts keeps users notified on recent customer developments, showing which object fields have been changed and by whom, and informing the users about the new leads, closing dates, customer birthdays, and other important customer-related information.
SalesFolder and SalesAlerts have already stood the test of time, having been used and beta tested on large accounts and admired by a great number of salesforce.com subscribers. Many InvisibleCRM users admit that they are able to use their SalesFolder as the go-anywhere-briefcase. People just keep all their business documents in the SalesFolder and they auto-sync to their Documents Tab – no more worries about bringing computers with them. With SalesFolder installed any computer will do. That is a true on-demand dream.
Richard Frawley, Fernbrook Services Pty Ltd, summarizes: “InvisibleCRM makes MS Windows integration a snap. Users familiar with MS Windows and its applications can now use the power of salesforce.com without the pain of learning a new application,” he said. “[Besides] salesforce.com user uptake is higher and faster.”
InvisibleCRM closely monitors user feedback and embark on constant improvement of its product. For instance, all the recent product versions are enhanced with a smart, customizable filtering engine. This ensures that the data are synced by rules defined by the user, thus solving the problem of huge data accounts.
“Since working closely with InvisibleCRM, I have been very impressed with its level of commitment to the customer,” says Simon Roe, Blue Cube Group Ltd, one of InvisibleCRM’s customers. “It has been a refreshing experience to work with a company that is clearly dedicated to ensuring that the customer experience is the best it possibly can be, that the products are as bug free and stable as possible, and which listens to the customers’ ideas and needs.”
“The feedback on the demo versions of our products from customers, partners and industry analysts has been tremendous, and we would like thank everyone involved,” says InvisibleCRM CEO Vlad Voskresensky. “Every voice is heard, and we are doing our best to exceed our users’ expectations, providing an easy, yet robust workplace that is based on the familiar MS Windows environment. Combined with the flexibility of salesforce.com CRM platform that easily adapts to fit each business and fast implementations, our products can help companies around the world to reach their business goals.”
About InvisibleCRM
Focused on delivering solutions that boost user adoption and ROI, InvisibleCRM integrates hosted on-demand systems with environments, where people work everyday. It enables users to work with online applications on their desktops, with seamless online/offline integration. With solutions for Outlook, Lotus, files and documents as well as real-time alerts and business news, InvisibleCRM creates a complete natural workspace for all categories of users.
