IDS Launches Solution to Help Radiology Practices Take the Guess-work Out of Turn-Around Times and Referrals
Product Born out of a Need for Operational Transparency Ends Finger-Pointing
FORT LAUDERDALE, Fla.--Integrated Document Solutions, Inc. (IDS) today announced the launch of Referral Marketing Manager, a powerful management tool designed to provide radiology practices granular oversight of their report turn-around times and referral sources, ensuring that key business decisions are based on sound data.
Born out of a desire to understand exactly when and why a radiology practice’s report turn-around times and referral volumes drop, Referral Marketing Manager generates real-time graphs and reports that help IDS clients quickly identify internal issues and validate performance with staff and clients.
“Human perception can be unreliable, but the data is indisputable,” said Yaniv Dagan, CEO of IDS. “The Referral Marketing Manager keeps everyone on their toes because of the level of transparency it provides. From tracking the referral source of each study to measuring lag at each point in the workflow, it’s truly illuminating for the practice that uses it,” he said.
As a result, practices can analyze report approval times, tabulate studies by referring physician, location, date, and generate trend reports, providing key information to managers and principals.
In addition, the solution includes a customer relationship management (CRM) component to help marketers and administrators manage their interactions with current and prospective referring physicians. A contact manager and call scheduling module allows marketers to manage their daily call volumes and for administrators to confirm that regular follow-up efforts are being made.
About IDS
Integrated Document Solutions (IDS) is a privately-held technology solutions and services company providing workflow and forms management, speech automation, dictation-transcription, and productivity measurement tools for healthcare and general business. Based in Ft. Lauderdale FL, the company’s products and services securely automate the tasks associated with document lifecycles including creation, capture, distribution, archiving and retrieval, and can be deployed independently or as an integrated suite of solutions. For more information visit www.idssite.com.
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