Holly Connects Partners with telisma to Expand Advanced Speech Recognition Solutions for Europe and India
Partnership Sees Holly Connects’ Next-Generation IVR Platform Support telisma’s Leading Speech Technology Software
CAMBRIDGE, Mass--Holly Connects a leader in next-generation infrastructure for telephony and speech solutions to carriers, hosted providers and large enterprises and telisma, a leader in speech recognition technologies today announced they have signed a partnership agreement, which will see the Holly Voice Platform support teliSpeech, telisma’s speech recognition software and provide Holly Connects with the opportunity to extend its advanced speech offering, particularly in Europe and India.
“Our partnership with telisma provides greater value and increased choice to users of speech technologies,” said Lance Berks, CEO and Co-founder of Holly Connects. “Both companies share a vision for the value of standards-driven speech recognition applications to businesses and consumers. By certifying teliSpeech as compatible with the Holly Voice Platform we are supporting languages spoken by two billion people with extensive coverage of European and Indian languages.”
“With telisma we continue to build upon our European footprint and introduce a comprehensive solution for Asia, in particular India, where demand for speech automation is growing rapidly in the telecom, enterprise and BPO sectors,” said Mr Berks.
“We chose to partner with Holly Connects because of the company’s innovation and vision for the platform with focus on scalability, robust development capabilities, reporting and analytics and outstanding performance advantages,” said Laurent Balaine, CEO of telisma.
“Holly’s experience in the Asian market will enable us to broaden the availability of our speech recognition solutions throughout dynamic markets such as India and Australia. Together we simplify the development and deployment of VoiceXML applications and provide greater flexibility for speech users.”
TeliSpeech 2.0 is telisma’s next generation speech recognition software. It integrates the latest technological innovations and makes a new generation of simpler, more intuitive and reliable interactive voice-enabled services accessible to very large numbers of users. Service Providers use teliSpeech together with Holly to create and deploy speech recognition based services in CRM easily, such as; natural language self service or intelligent routing and automation of call centers. Telisma’s products are also used in the home space enabling voice interaction with wireless devices to communicate and access digital content or voice portal information.
About Holly Connects
Holly Connects is an engineering visionary and leader in the development of standards-based, next generation voice platforms for enterprises, carriers and hosted service providers. Following strict adherence to industry standards such as VoiceXML and VoIP the Holly Voice Platform is a leading visionary in Gartner Group’s Magic Quadrant for IVR and Enterprise Voice Portals in 2008. It was also named Next Generation IVR platform leader by Frost & Sullivan and is the only independent platform running large, complex customer deployments world-wide. Holly has deployed thousands of ports and hundreds of applications across six continents into major customer sites including Vodafone, Telstra, and US Airways. Holly customers benefit from strong multi-tenancy features, sophisticated reporting and industry leading speech recognition logging and call recording. For more information, visit www.holly-connects.com.
About telisma
Telisma (www.telisma.com) is a leader in network speech recognition technology. The company’s software, teliSpeech, is a truly scalable, carrier-grade ASR solution. Open, flexible and robust, teliSpeech Recognizer enables telisma’s partners to provide simple, user-friendly, efficient and complete voice-enabled solutions at a low cost. Telisma has a fully indirect business model, partnering with the world’s premier vendors of computer telephony hardware and platforms, along with global and local brand-name integrators, to deliver superior solutions to their customers. Telisma’s long-term commitment to industry-standard APIs ensures smooth and steady growth for its partners.
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