PLEASANTON, Calif. & PHILADELPHIA--CRM manager and Verticals onDemand, the pharmaceutical industry’s only provider of Software-as-a-Service CRM solutions, have joined forces to provide comprehensive implementation, integration, and support services for its VBioPharma™ customer relationship management (CRM) application. The agreement unites two Salesforce.com (NYSE: CRM) partners to ensure customers take complete advantage of the rich functionality of both the VBioPharma CRM solution and Salesforce’s platform-as-a-service, Force.com™.
CRM Manager will deliver full-service implementation and post "go live" services for Verticals onDemand customers. The company is Salesforce.com’s sole consulting partner in the greater Philadelphia area and has provided integration and business process consulting services to many of the top companies in the Philadelphia region including DuPont, Black & Decker, and various pharmaceutical companies along the bustling Route 202 corridor.
“Salesforce.com doesn’t have a vertical solution for the pharma market, leaving it wide open to Verticals onDemand,” said Andy Atkins, founder and managing partner for CRM manager. “VoD has completely customized the Force.com platform to work for any pharma company, making the solution really hard to beat. You only have to look at the product’s incredible early success to see the opportunity.”
Together, Verticals onDemand and CRM manager will offer pharmaceutical and biotech companies the applications and expertise to accelerate their migration to the Verticals onDemand CRM model. “Verticals onDemand has the best-of-breed solution in pharma CRM and we have the consulting expertise and Salesforce.com experience,” added Atkins.
“Verticals onDemand has taken off incredibly fast, so we are working hard to establish a reliable partner base to support customer needs,” said Matt Wallach, vice president of sales and marketing for Verticals onDemand. “CRM manager was an obvious match for us with its longstanding Salesforce.com knowledge and outstanding technical talent.”
About CRM manager
CRM manager, based in Malvern, Pa., is a provider of full service implementation and post “go-live” services to help salesforce.com clients maximize the complete functionality of their salesforce applications. CRM manager’s salesforce.com implementation programs provide highly customized consulting, administration and continuous improvement services enabling clients to enhance their sales, marketing and customer support efforts. Some of CRM manager’s clients include: Ascentive, Black & Decker, Checkpoint Systems, DLG Media, DuPont, Ecount, Elemica, FLAVIA Beverage Systems (division of MARS), Food Sciences Corporation, Health Market Science, MedRisk, NCO Group, Nutrisystem, Solstice Neurosciences, TargetX and Westinghouse Lighting. For more information on CRM manager, visit www.crm-manager.net.
About Verticals onDemand
Verticals onDemand is the emerging Software as a Service (SaaS) market leader in customer relationship management (CRM) solutions for specific industry segments. Founded by software industry veterans, the company combines deep industry domain expertise, CRM deployment experience, and SaaS operations savvy with Force.com, the world’s first Platform-as-a-Service. With an initial focus on the life sciences industry, Verticals onDemand customers will achieve the fastest time to value through the deployment of fully functional CRM applications that are simple to deploy, inexpensive to operate, and provide a superior user experience.
Verticals onDemand is a privately-held company headquartered in Pleasanton, CA. For more information, visit www.verticalsondemand.com.
