AMC will show companies how to automatically log calls, bring up customer data, and display call control options within Oracle Siebel and PeopleSoft CRM – using AMC turnkey software products.

RICHMOND, Va.--AMC Technology, L.L.C. has been providing telephony and CRM application integration since 1995. This leading provider of multi-channel integration solutions for contact centers, will exhibit at Oracle OpenWorld 2007, the Oracle user and developer conference, on November 11-15, 2007 at the Moscone Convention Center South in San Francisco, California.

AMC will be showing how companies can leverage their Oracle Siebel and PeopleSoft CRM to:

• Automatically log inbound and outbound calls into the CRM application.
• Have critical CRM information appear even as the phone is ringing.
• Direct incoming calls based on CRM information.
• Conference, transfer calls, etc. – all from the CRM screen.

AMC Technology delivers these features using existing phone systems as a Certified Member of the Oracle PartnerNetwork and Siebel Validated Software Partner. To see a product demo and receive more information, please visit AMC Technology in Booth #205 South in the Moscone Convention Center South.

Described as the world's largest event dedicated to helping enterprises understand and harness the power of information, Oracle OpenWorld 2007 showcases the customers and partners whose innovation with translates to better business results.

For additional information about the show go to http://www.oracle.com/openworld/2007.

About AMC Technology:

AMC Technology, L.L.C., is a leading provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service. AMC Multi-Channel Integration Suite™ features an open architecture that seamlessly integrates customer relationship management (CRM) applications and contact center solutions. Used every day by thousands of agents around the globe, our pre-packaged integration solutions are deployed with leading CRM application providers including Oracle Siebel and PeopleSoft CRM, as well as Microsoft, Salesforce.com, and SAP CRM solutions. The AMC solutions allow the CRM applications to integrate with leading contact center solution providers including Avaya, Cisco, Aspect, Nortel and others. Reflecting 12 years of experience with many of the world’s leading companies, our customers include over 120 innovative organizations that rely on AMC solutions to better serve their customers. Founded in 1995, AMC Technology is a privately held software development company headquartered in Richmond, Virginia. For more information, please visit AMC at http://www.amctechnology.com.