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GoldMine(R) Corporate Edition Receives CRM Excellence Award PDF Print E-mail
Posted by Don Panek - CRMDirectory Editor   
GoldMine(R) Corporate Edition Receives CRM Excellence Award
FrontRange CRM Solution Singled Out for Helping Clients Improve CRM
DUBLIN, Calif.--July 11, 2006--Customer Interaction Solutions(R) magazine (www.cismag.com) from Technology Marketing Corporation (TMC(R)) has named GoldMine(R) Corporate Edition from FrontRange Solutions a recipient of a CRM Excellence Award for 2006. Customer Interaction Solutions(R) has been a premier publication in the CRM, call center and teleservices industries since 1982.

Chicago-based Walk4life, a provider of fitness equipment and programs, turned to award-winning FrontRange GoldMine software and nearby FrontRange Solutions Partner Ticomix to create a customized contact management solution that covers its sales and marketing needs, as well as integrates with other important business applications. Walk4Life's senior management attributes much of the company's ability to sustain continuous sales growth during the last three years to the GoldMine system.

"Walk4Life has truly demonstrated the awesome power and capabilities of GoldMine," said Michael McCloskey, CEO of FrontRange Solutions. "It takes a whole team to achieve results like this, and we are honored to win an Excellence Award yet again this year."

"Customer Interaction Solutions magazine implemented the CRM Excellence Awards seven years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. FrontRange is a great example of a company that has demonstrated to the editors of Customer Interaction Solutions that they offer the best and the brightest customer relationship management products and services, all to the benefit of their clients," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions. "Winners were chosen on hard data: quantifiable results that convinced us, without a doubt, their clients were infinitely better off with these companies' products and services than without."

The CRM Excellence Award winners for 2006 are published in the June and July issues of Customer Interaction Solutions(R) magazine.

About TMC(TM)

Technology Marketing Corporation (TMC) publishes two print magazines: Customer Interaction Solutions, and Internet Telephony; five digital publications, SIP Magazine, Speech-World, WiFi Telephony Magazine, VoIP Developer, WiMAX Magazine; and the online publications TMCnet.com, Planet PDA Magazine, WiFi Revolution, Alternative Power and BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet.com publishes more than 25 topical online newsletters. For more information about TMC, visit its Web site at www.tmcnet.com.

About FrontRange Solutions

FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.7 million seats worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families are designed to optimize customer investment by their interoperability, specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations.

Solution families are defined by three customer centric market areas: Customer Relationship Management (CRM) including GoldMine(R); IT Service Management including the HEAT(R), ITSM and Infrastructure Management product lines; and Communication Interaction Management, including IP Office, GoldMine IP Voice Suite and IP Contact Center. This comprehensive product set provides a unique customer service and support scenario, unrivaled in the market today.

Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE 100, include Coca-Cola, Shell Oil, Prudential Securities, Electricite de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and Turner News Network. For more information, call (800) 776-7889 or visit www.frontrange.com.

 
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