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      APAC Customer Services Receives Customer Interaction Solutions(R) Magazine's CRM Excellence Award fo PDF Print E-mail
      Posted by Don Panek - CRMDirectory Editor   
      APAC Customer Services Receives Customer Interaction Solutions(R) Magazine's CRM Excellence Award for atHOME(TM) Service Solution
      DEERFIELD, Ill.--June 28, 2006--APAC Customer Services, Inc. (Nasdaq:APAC) announced today that Technology Marketing Corporation (TMC(R))'s Customer Interaction Solutions(R) magazine awarded its atHOME(TM) service solution a CRM Excellence Award for 2006. This is APAC's seventh consecutive annual CRM Excellence Award.

      APAC Customer Services' atHOME(TM) service solution is a unique approach to the virtual work concept. "Our solution is dedicated to delivering a higher quality level of service than other remote agent solutions. It offers our clients greater flexibility in peak processing and service level attainment, all within a secure environment," stated Bob Keller, CEO. APAC currently has programs implemented in the communications, retail, publishing and travel and entertainment industries.

      Customer Interaction Solutions(R) has been the premier publication in the customer relationship management (CRM), call center and teleservices industries since 1982. "Customer Interaction Solutions magazine implemented the CRM Excellence Awards seven years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. APAC Customer Services has demonstrated to the editors of Customer Interaction Solutions(R) that its atHOME(TM) service solution substantially improved their clients' businesses," said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions(R).

      The CRM Excellence Award winners for 2006 were published in the May issue of Customer Interaction Solutions(R) magazine.

      About APAC Customer Services, Inc.

      APAC Customer Services, Inc. (Nasdaq:APAC) is a leading provider of customer care services and solutions for market leaders in healthcare, financial services, business services, publishing, communications and travel and entertainment industries. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. For more information, call 1-800-OUTSOURCE. APAC's comprehensive web site is at http://www.apaccustomerservices.com.

      About TMC(TM)

      Technology Marketing Corporation (TMC) publishes four print magazines: Customer Interaction Solutions, Internet Telephony, SIP Magazine and IMS Magazine; as well as the digital publications, Speech-World, WiFI Telephony Magazine, VoIP Developer, IPTV Magazine and WiMAX Magazine. TMC also produces TMCnet, the world's leading communications and technology Web site. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet, ranked among the top 2,500 Web sites in the World by Alexa.com, publishes more than 20 topical online newsletters. For more information about TMC, visit http://www.tmcnet.com.

       
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