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APAC Customer Services' Business-to-Business Inbound Help Desk Services Honored for Outstanding Qual PDF Print E-mail
Posted by Don Panek - CRMDirectory Editor   
APAC Customer Services' Business-to-Business Inbound Help Desk Services Honored for Outstanding Quality
DEERFIELD, Ill.--Aug. 2, 2006--APAC Customer Services, Inc. (Nasdaq:APAC) announced today that Technology Marketing Corporation (TMC(R))'s Customer Inter@ction Solutions(R) magazine has named its Business-to-Business Help Desk services as a recipient of the Gold-level MVP Quality Award.

The receipt of this award marks the sixth consecutive year of APAC's recognition for this top honor. This prestigious award recognizes APAC's ability to provide Help Desk services to support an online healthcare community. APAC's inbound customer solutions streamlined our clients' provider care by improving efficiency and providing a heightened level of quality to their teams. APAC has served as our client's partner in Help Desk services since 2004.

"We're delighted to receive this award once again as it recognizes APAC's continued commitment to providing excellent service and ongoing support to our client's evolving service needs," stated APAC's CEO, Robert Keller. "It's this kind of commitment that allows us to deliver high quality and value added customer care to our healthcare clients."

Customer Inter@ction Solutions has been the leading publication in CRM, call centers and teleservices since 1982(TM). Each year Customer Inter@ction Solutions magazine bestows its MVP Quality Award on companies that have demonstrated the highest commitment to quality, excellence and customer service. In the end, a select group of contact center industry standouts have been honored with gold, silver and bronze MVP Quality Awards in various categories.

"APAC has exemplified the search for excellence. They have demonstrated to the editors of Customer Inter@ction Solutions their ability to build a feeling of community within their company, while providing the best service they can give to their clients," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.

About APAC Customer Services, Inc.

APAC Customer Services, Inc. (Nasdaq:APAC) is a leading provider of customer care services and solutions for market leaders in healthcare, financial services, business services, publishing, communications and travel and hospitality industries. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. For more information, call 1-800-OUTSOURCE. APAC's comprehensive web site is at http://www.apaccustomerservices.com.

 
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