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| AMC Multi-Channel Integration Suite(TM) Singled Out For Helping Clients Improve CRM |
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| Posted by Don Panek - CRMDirectory Editor | |
AMC Multi-Channel Integration Suite(TM) Singled Out For Helping Clients Improve CRM
RICHMOND, Va.--(BUSINESS WIRE)--July 11, 2006--AMC Technology, LLC announced today that Technology Marketing Corporation (TMC(R))'s Customer Interaction Solutions(R) magazine (www.cismag.com) has named AMC Multi-Channel Integration Suite(TM) as a recipient of a CRM Excellence Award for 2006. Customer Interaction Solutions(R) has been the premier publication in the CRM, call center and teleservices industries since 1982. "AMC is focused on providing companies with the best possible software solution to meet their contact center integration needs," stated Anthony X. Uliano, President and CTO, AMC Technology, LLC. "This award reflects the confidence that customers have placed in the AMC product suite." "Customer Interaction Solutions magazine implemented the CRM Excellence Awards seven years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. AMC Technology, LLC has demonstrated to the editors of Customer Interaction Solutions(R) that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions(R). The CRM Excellence Award winners for 2006 will be published in the May and June issues of Customer Interaction Solutions(R) magazine. About AMC Technology, LLC AMC Technology, LLC, is a leading provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service. AMC Multi-Channel Integration Suite(TM) features an open architecture that easily, seamlessly integrates customer relationship management (CRM) applications and contact center solutions. Used every day by thousands of agents around the globe, our pre-packaged integration solutions are deployed with leading CRM application providers including SAP, Siebel, Oracle's PeopleSoft and Microsoft and leading contact center solution providers including Avaya, Cisco, Nortel, and others. Reflecting 10 years of experience with many of the world's leading companies, our customers include nearly 100 innovative organizations that rely on AMC solutions to better serve their customers. Founded in 1995, AMC Technology is a privately held software development company headquartered in Richmond, Virginia. About TMC(TM) Technology Marketing Corporation (TMC) publishes four print magazines: Customer Interaction Solutions, Internet Telephony, SIP Magazine and IMS Magazine; as well as the digital publications, Speech-World, WiFI Telephony Magazine, VoIP Developer, IPTV Magazine and WiMAX Magazine. TMC also produces TMCnet, the world's leading communications and technology Web site. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet, ranked among the top 2,500 Web sites in the World by Alexa.com, publishes more than 20 topical online newsletters. For more information about TMC, visit http://www.tmcnet.com. |
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