OpenSpan Receives 2007 Product of the Year Award from Customer Interaction Solutions® Magazine
OpenSpan Platform Honored for Outstanding Innovation and Customer Value
ATLANTA--OpenSpan, Inc., the enabler of the New Enterprise Desktop, today announced that the OpenSpan Platform has received a 2007 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982. The award is the latest in a number of third-party endorsements of the OpenSpan Platform as an essential tool for integrating, automating, extending and building applications across the enterprise desktop.
“A growing number of call centers rely on the OpenSpan Platform to enable rapid application integration and automation of repetitive tasks, while eliminating data entry errors, extra key strokes, and copying and pasting between multiple screens,” said Francis Carden, CEO of OpenSpan. “Customer Interaction Solutions 2007 Product of the Year Award illustrates the industry’s recognition for the OpenSpan Platform as a leading call center solution with proven customer benefits.”
The OpenSpan Platform is the industry’s only software platform that transcends traditional server and user interface integration technologies by leveraging the interactions between applications and the underlying operating system. This dramatically simplifies the integration process across both legacy and modern application platforms, including Web services. It also allows enterprises to build business process automations that span multiple environments, including desktop applications.
“OpenSpan has proven that they are committed to quality and excellence in solutions that benefit the contact center experience as well as provide ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from OpenSpan in the future,” said Nadji Tehrani, executive group publisher and editor-in-chief of Customer Interaction Solutions. “For 10 years, Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements.”
The 10th Annual Product of the Year Award winners will be featured in the January 2008 issue of Customer Interaction Solutions magazine.
For more information about the Customer Interaction Solutions’ 2007 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.
About OpenSpan, Inc.
OpenSpan is a venture-backed software organization focused on enabling the New Enterprise Desktop. Global 1000 enterprises leverage the OpenSpan Platform to integrate applications, automate business processes, extend functionality and build new composite applications in order to realize immediate value on their IT investments. OpenSpan and its partners utilize the company’s unique approach to integration to accelerate service-oriented architecture (SOA) deployments and increase enterprise desktop productivity. OpenSpan is headquartered in Alpharetta, GA. More information about OpenSpan is located online at www.openspan.com.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
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