Knoa Named ''Cool Vendor'' for End-User Experience and Performance Management by Leading Analyst Firm
Vendors Selected for the “Cool Vendor Report” are Innovative, Impactful and Intriguing
NEW YORK--Knoa Software the leading provider of end-user experience and performance management software, today announced that Gartner, a technology research and analyst firm, has named Knoa to its “Cool Vendors in SCM and ERP, 2008” report, published on April 15, 2008, authored by analysts C. Dwight Klappich and Andrew White.
Knoa Experience and Performance Manager(EPM) provides total monitoring coverage of end-user behavior and experience across enterprise applications including major ERP and CRM implementations as well as other major application vendors or large in-house legacy systems. This award-winning solution is providing critical measurements on how effectively people execute when using enterprise applications as well as precise metrics about the user experience.
“Having our solution evaluated by Gartner is exciting and an honor. Gartner has a heritage of introducing its customers to significant innovations in the industry,” said Thad Eidman, CEO, Knoa Software. According to the report, “Application usability and end-user performance are increasingly important metrics for measuring the value and performance of an enterprise's application portfolio. If users do not, or cannot, effectively utilize applications, then projects fail, so end-user performance and satisfaction are critical. This requires monitoring and measuring the end-user experience using this insight to target continuous improvement projects.”
“Gartner’s report is a testament to Knoa’s leadership in expanding the discipline of Performance Management in order to recognize the impact of the end-users of corporate software applications," continued Eidman. “CIOs and IT executives are under immense pressure to deliver results from their company's investment in enterprise software applications. Knoa's solutions provide comprehensive, precise metrics about application and end-user performance. Armed with this insight, companies can effectively target resources for maximum leverage and optimal return on investment."
About Gartner's Cool Vendors Selection Process
Gartner's listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.
Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn't do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner's interest or curiosity in approximately the past six months.
About Knoa
Knoa® Software is leading the performance management industry with end-user experience management solutions that reach beyond infrastructure and application performance to monitor, measure and manage how end-users are utilizing the application to optimize business process execution. Knoa customers not only know if core enterprise applications are delivering an acceptable user experience, but also, if application users are executing key processes effectively and efficiently – the key to achieving business value and ROI. Knoa is headquartered in New York, NY. For more information about Knoa, please visit www.knoa.com.
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