COLUMBUS, Ohio--Leading the charge to help consumer-focused companies differentiate through service excellence, Astute Solutions (www.astutesolutions.com) today announced that is was honored by Columbus Business First with a “Fast 50” award and ranking.
Now in its 12th year, Business First's annual ranking of the 50 fastest-growing emerging companies recognizes privately held businesses in Central Ohio with at least $1 million in revenue per year with a three-year operating history. This is Astute Solutions’ third consecutive win and sixth time on the list.
“Astute Solutions builds technology partnerships with consumer-driven companies to help them strengthen bonds with their customers,” said Astute Solutions’ President and CEO, Joseph Sanda. “We’ve always placed a priority on developing local business relationships. Columbus Business First’s Fast 50 promotes this focus.”
The Fast 50 award is the most recent in a string of honors for Astute Solutions this year. The company partnered with Bath & Body Works to win Peppers & Rogers Group 1to1® Impact Award for Technology Optimization. Astute Solutions received both the CRM Excellence Award and Product of the Year award from Customer Interaction Solutions magazine, was ranked on the Software 500 for the second consecutive year, named to the Inc. 5000, and selected as a finalist for the upcoming KMWorld Reality award and the Columbus Chamber Small Business Leader Award.
Astute Solutions’ award-winning contact center automation, customer relationship management, and knowledge management solutions (which include ePowerCenterTM and RealDialogTM) help organizations deliver superior service interactions across all touch points (phone, email, chat, and self-service). The company’s advanced technology enables businesses to solve day-to-day interaction challenges, and to capture and analyze valuable customer insights for enterprise-wide visibility into their needs. This insight drives customer satisfaction and retention, improvements in products and services, and numerous other tangible benefits. Astute Solutions’ Global 1000 customers include: McDonald’s, British Airways, Levi Strauss & Co., L’Oreal USA, Scott’s, GlaxoSmithKline, Abbott Labs, and Dunkin’ Brands. For further details, visit www.astutesolutions.com or call (877) 769-3750.
