SpeechCycle Names Vice President of Sales to Expand Global Presence
Communication Service Provider and Voice Recognition Veteran to Lead SpeechCycle Sales Team
NEW YORK--SpeechCycle, Inc., the leading provider of on-demand, voice self-service solutions for rich phone applications, announced that R. Todd Barber has joined SpeechCycle as its Vice President of Sales. Barber will be responsible for expanding direct and partner sales efforts in North America as well as throughout global regions for SpeechCycle’s LevelOne suite of self-service solutions.
“A remarkable group of existing customers utilizing SpeechCycle solutions to completely automate millions of calls stands in testament to the unique customer care and cost savings benefits that can be achieved by engaging callers in an exceptionally interactive experience,” said Todd Barber. “I am looking forward to delivering new, engaging self service applications that combine simplicity of user interface with deep enterprise integration, directly to customers and in collaboration with partners.”
Barber is charged with creating new opportunities for SpeechCycle voice recognition applications delivered in a Software as a Service (SaaS) model for Digital Service providers around the world, as well as with SpeechCycle partners. His 20 years of experience in communications, computer and software industries most recently includes management of a service provider sales team as Vice President of Sales, Americas, at Comverse.
Barber was also VP of Telecommunication Sales at SpeechWorks (now Nuance), where he created sales teams and significantly grew revenue. Barber has also held senior level sales, business development and product management positions at Stratus Computer, Vicorp Interactive and Volt Delta Resources. Barber earned his Bachelor of Science degree in Electrical Engineering from the Rochester Institute of Technology, and an MBA from the University of Rochester’s Simon School.
“Todd has proven track record in delivering strong revenue growth, building and managing world class sales organizations, and opening new markets,” said Zor Gorelov, CEO of SpeechCycle. “I look forward to his leadership in driving the next stage of the company’s growth and increasing adoption of our industry leading speech applications.”
ABOUT SpeechCycle
SpeechCycle is an industry innovator in providing voice self-service solutions for creating a uniquely immersive caller experience based on the seamless integration of natural language, advanced dialogs and enterprise web services. SpeechCycle’s combination of patent-pending dialog components, integration to CRM and diagnostic systems, and Persistent Optimization Process encourage callers to work with SpeechCycle’s LevelOne Automated Agents to increase resolution rates and reduce costs. Knowledge of the caller’s environment enables SpeechCycle’s Automated Agents to identify and resolve a wide range of issues with a remarkable caller experience. SpeechCycle headquarters are in New York, NY. Visit SpeechCycle at www.speechcycle.com.
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