Former Intelliworks Customer Brings Higher Ed Expertise, 25 Years of Experience to Company
ROCKVILLE, Md.--Intelliworks, Inc., the leader in customer relationship management (CRM) solutions for higher education, today announces the addition of Mickey Maros as general manager, strategic accounts practice. Maros brings more than 25 years of executive management, technology development and implementation experience to Intelliworks. Most recently, Maros served as executive director of Florida Atlantic University (FAU) College of Business executive programs where he led the implementation of Intelliworks’ CRM solution.
"Mickey has historically been an ideal client advocate for Intelliworks – relentless in demanding outstanding service and performance, but equally supportive in working together to accomplish the goals of his institution,” said Todd Gibby, chief executive officer of Intelliworks. “By bringing that approach along with his perspective as a successful higher education marketing practitioner, Mickey will help Intelliworks deliver a truly outstanding customer experience.”
At Intelliworks, Maros will oversee a proactive, customer-focused team of engineering, quality assurance, and professional services employees, leading them to provide the highest caliber of customer service. He is tasked with delivering solutions, increasing customer input and two-way communication, and continuing to provide customized support for Intelliworks customers.
“As a former user of Intelliworks, I saw firsthand how this company is revolutionizing software for higher education,” added Maros. “I am excited to join the Intelliworks team at such a critical turning point in the company’s history, and look forward to enhancing the support and implementation experience for existing and future Intelliworks clients.”
For the previous five years, Maros served as executive director of FAU’s College of Business Executive Programs department. Maros’ efforts at building FAU’s brand and expanding offerings to include an extensive selection of continuing education courses culminated with the recent groundbreaking of the Office Depot Center for Executive Education. Maros holds a BS in management from Indiana University.
About Intelliworks
Intelliworks is the leading provider of on-demand relationship marketing software for higher education enabling institutions to effectively communicate with prospects, applicants, students, and alumni. Intelliworks offers the only on-demand solution that infuses higher education processes with best of breed CRM technology that is fast, easy, and affordable. Please visit http://www.intelliworks.com for additional information.
