RALEIGH, N.C.--May 15, 2006--TomorrowNow, Inc., the leading provider and pioneer of third-party support for enterprise software applications, today announced the hiring of 12-year industry professional John Tanner to lead TomorrowNow's Siebel maintenance and support. Tanner, who is global director of Siebel services at TomorrowNow, builds on TomorrowNow's robust mission-critical services infrastructure to provide for the unique support needs of Siebel customer relationship management (CRM) software. Tanner is also responsible for continuing to grow Siebel support staff and overseeing TomorrowNow's Research Triangle support office.
"I joined TomorrowNow because I saw the long track record of success and value TomorrowNow gives its large customer base," said Tanner. "The software vendor financially penalizes customers staying on older releases. TomorrowNow gives back control to customers to plan their software purchases and upgrades around their own business needs, not the needs of software vendor. TomorrowNow has tremendous global facilities and infrastructure, a proven support methodology, and financial strength -- I'm not building a new company, I'm building a new practice in an established, well-run company."
"John knows the value of customer service," said Shelley Nelson, Vice President of Global Support and Services. "During the recruiting process, John grilled us as much as we did him on the importance of mission-critical service technology, our processes, and our passion for customer service. His passion for quality and service was apparent. With John's experience, and his dedication, we know our Siebel clients are in terrific hands."
TomorrowNow Support Services for Siebel are available to all Siebel customers who are a candidate for third-party support. TomorrowNow supports Siebel 5.x, 6.x, 7.0x, 7.5x, and 7.7x applications for up to 10-year support periods with 24x7 product support with 30-minute response times from highly responsive senior support engineers, and up to 50 percent cost savings in annual support fees. TomorrowNow will also provide auxiliary services to Siebel customers.
About TomorrowNow, Inc.
TomorrowNow, Inc. is the most experienced third-party provider of enterprise software maintenance and support. TomorrowNow Support Services offer up to 10-year support periods with new fixes, 24x7 product support with 30-minute response, quality tax and regulatory updates, highly responsive support engineers, and significant financial savings. Fortune 500, mid-market, and public sector organizations from nearly every industry sector have selected TomorrowNow as their maintenance and support vendor of choice. Please visit our website at www.tomorrownow.com to learn more about TomorrowNow Support Services, our clients, and see what's being written about TomorrowNow; or contact us at +1 925 931 1350.
