CRM Columnists
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Synchronizing the Call Center with Core Business Strategies Delivers Bottom-Line Value |
| Don Panek - CRMDirectory Editor | |
Other CRM Stories
- SugarCRM Partners with EndeavorCPQ
- CWR Mobility and Optevia Announce New Partnership
- Full Circle CRM and Bulldog Solutions Join Forces to Bring Enhanced Revenue Performance Management Solution to Salesforce.com Customers
- CallCopy and Vertical Solutions, Inc. Partner to Enhance Customer Experience & Field Service Management Platform
- Eureka! - Leading UK Solution Provider Joins NetSuite Solution Provider Programme
- Envestnet Announces Integration With Junxure CRM Software
- Altitude Software Invests in Germany, Eurozone’s Largest Contact Center Market
- Extraprise Announces Partnership With NetProspex To Extend B2B Data Services To Demand Generation Marketers
- Moxie Software Partners with Microsoft
- InfoWorld Recognizes SugarCRM for Best Open Source Software
Latest CRM Events
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Latest CRM News
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Webfortis Announces the "Anytime Anywhere Workforce" Roadshow with the Newest Microsoft Dynamics CRM Technologies - Advanced Sales Process, Social and Mobile. San Francisco, CA (PRWEB) February 04, 2013 Webfortis, LLC, (http://www.webfortis.com) the thought leaders in Microsoft Dynamics CRM innovation, best practices, and social strategy, announced their 2013...
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ISM Adds Microsoft Dynamics CRM to Business Software Portfolio Phoenix, AZ (PRWEB) February 05, 2013 Information Systems Management (ISM), a nationally recognized ERP and CRM business software provider, has announced the addition of Microsoft Dynamics CRM to its...
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Experts Launch New CRM Firm, Access 2 Insight (a2i) CHICAGO, Feb. 7, 2013 a2i Partners with Top Digital Agency Biggs|Gilmore CHICAGO, Feb. 7, 2013 /PRNewswire-USNewswire/ -- Eight of the industry's best customer relationship management (CRM) experts...
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Resco Releases the Mobile CRM HTML5 Technology Preview Resco, a leading provider of mobile software solutions for Microsoft Dynamics CRM, releases today the Resco Mobile CRM HTML5 Technology Preview (TP). It demonstrates a significant element in the development...
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Latest Product News
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CRMnext Introduces Advanced Merge Rules to Identify and Merge Duplicate Records to Significantly Improve Data Quality of CRM Solutions The user interface to perform this is very intuitive which makes the entire data cleaning process very simple and can also be done by the end-user on an ongoing basis. Users can now view all suspected...
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Batchbook Social CRM Expands the Business of Personal Connections with App for HootSuite Providence, RI, and Vancouver, Canada February 21, 2013 Batchbook today announced its social CRM software is now integrated with HootSuite, makers of the market-leading social media management system,...
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PowerObjects Releases Guide for Power8CRM, a Windows 8 CRM App for Microsoft Dynamics CRM Users Minneapolis, MN (PRWEB) February 01, 2013 PowerObjects, a professional services firm 100% focused on Microsoft Dynamics CRM, has just released the Power8CRM Lead to Cash Guide. This step-by-step manual...
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Branding Gator, Inc. Announces the Debut of Fan Clipper, Allowing Businesses to Turn Customers into Their Own Marketing Army West Hollywood, California (PRWEB) 1, February 2013 – Branding Gator, Inc. has announced the debut of their patent-pending product, Fan Clipper, designed to reward coupon clippers with additional savings,...
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Latest CRM Reports
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Aprimo Positioned in Leaders Quadrant of New Magic Quadrant Report for Integrated Marketing Management Aprimo Provides Strong IMM Vision, Innovation, Broad Set of Marketing Capabilities, and Continued Market Execution PR Newswire INDIANAPOLIS, Nov. 6, 2012 INDIANAPOLIS, Nov. 6, 2012 /PRNewswire/...
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IBM Interactive Placed In Leaders Quadrant By Leading Analyst Firm PR Newswire ARMONK, N.Y., Nov. 7, 2012 ARMONK, N.Y., Nov. 7, 2012 /PRNewswire/ -- IBM (NYSE: IBM ) today announced that it has been positioned by Gartner, Inc. as a leader in the Magic Quadrant...
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Research and Markets: Understanding Customer Experience Through Post-Call And Web Survey Tools DUBLIN--Research and Markets (http://www.researchandmarkets.com/research/5a5a00/understanding_cust) has announced the addition of the "Understanding Customer Experience Through Post-Call And Web Survey...
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Pervasive Software Extends Integration to the RightNow CX Cloud Platform Joint Data Integration Capabilities Speed Customer Deployments AUSTIN, Texas--Pervasive Software (NASDAQ: PVSW), a global leader in cloud-based and on-premises data integration, today announced...
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CRM in Use - Deployment Stories
(PRWEB) February 04, 2013 POP has been providing sales force operations software and consulting services for Lupin since 2006, when the company switched from a CSO to an in-house sales force. “As part of our due-diligence in upgrading our sales force to the iPad, Lupin evaluated many major pharmaceutical CRM vendors,” said Mickey Proctor, Lupin vice president of sales. “Our assessment of POP's system is that it provides the best overall value with the greatest flexibility. POP continues to be a true partner by offering business and system solutions while providing us with a high level of service. This reaffirms why we selected iPoint Mobile and expect it to improve and support our continued sales success. “Having grown from 40 to 160 reps in six years, Lupin is rolling out the iPad to gain even more functionality from iPoint,” said Jay Stribling, president of POP. “Like never...
Read More...Technical College Automates Back Office with FreeCRM.com San Francisco, CA January 15, 2013 FreeCRM.com, the world’s most popular cloud based CRM with over 275,000 customers worldwide today has announced that Texas State Technical College has selected FreeCRM.com’s namesake cloud CRM to power back office operations for the corporate colleges for the state of Texas. With over 30,000 students served each year through traditional degree programs, short-term continuing education and corporate training programs, FreeCRM.com is used in a variety of capacities to automate critical functions of the state college and solves the information technology needs with an affordable, feature rich CRM solution. FreeCRM.com powers college admissions and more at Texas State Technical College, allowing staff to easily manage thousands of applicants, managing documents and easily tracking each student through...
Read More...One of India’s Leading Pharmacy Retailers with Over 130 Stores Now Using FreeCRM.com San Francisco, CA January 14, 2013 FreeCRM.com, the world’s most popular cloud based CRM with over 275,000 customers worldwide today has announced that Religare Wellness, one of India’s leading wellness and pharmacy retailers with a network of 130 stores spread across India has selected FreeCRM.com to manage customer relationships, sales and customer support using the simple web based, cloud CRM. Religare Wellness operates a variety of healthcare store formats including community and neighborhood stores, hospital pharmacies and corporate locations and utilizes FreeCRM.com in its back office operations, assisting marketing and sales staff to provide a quality shopping experience to its customers and improve customer service and product selection options. By utilizing FreeCRM.com, Religare Wellness...
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