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Featured CRM Stories

Posted by Don Panek - CRMDirectory Editor

To Capitalize on Opportunities and to Thwart Competition Insurers Must Become Customer Centric

DUBLIN, Ireland--Research and Markets has announced the addition of “Customer Relationship Management Software Spending through 2012 in Insuranc...

Challenges for Business Process Management is Depicted in the Report Building End-to-End Process Sol

Research and Markets has announced the addition of Business Process Management: Building End-to-end Process Solutions for the Agile Busi...

Introductory Guide to the Concept of Customer Data Integration

This book is an introductory guide to the concept of customer data integration for people who have skimmed the edges of integrated customer data, ...

Transera Receives 2007 Product of the Year Award

Transera’s Seratel Honored for Outstanding Contact Center Technology Innovation SUNNYVALE, Calif.--Transera announced today that INTERNET...

New Report Examines the Role of Web-Based Marketing in the Financial Services Marketing Mix

From both a strategic and practical viewpoint this report examines the role of web-based marketing in the financial services marketing mix. ...